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                                                                           Privacy policy

 

TK Handyman Services Privacy Policy

Effective Date: April 9, 2026

TK Handyman Services (“we,” “us,” or “our”) operates the website [www.tkhandymanservices.com] (the “Site”), including online booking features, online payment processing, and a members portal for registered users. We are a handyman service business based in Boise, Idaho, providing home repair, maintenance, and improvement services. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, book services online, make payments, create or use a members account, or otherwise interact with us. By using our Site or services, you consent to the practices described in this policy.

 

1. Information We Collect

We collect information you provide directly and information collected automatically.

Information You Provide:

• Contact and Account Information: When you create a members portal account, book a service, or contact us, we may collect your name, email address, phone number, mailing address, and login credentials (username and password).

• Service and Booking Details: Details about the services you request (e.g., type of repair, property address, preferred dates/times, descriptions or photos of the work needed).

• Payment Information: When you make online payments, we collect or receive billing information such as credit/debit card details, billing address, and transaction information. We do not store full payment card details on our servers; payments are processed by secure third-party providers (e.g., [Stripe, Square, PayPal—list your actual processors]).

• Communications: Any messages, inquiries, feedback, or support requests you send us.

• Other: Any additional information you voluntarily provide, such as in forms or surveys.

Information Collected Automatically:

• Usage and Device Data: IP address, browser type, device information, operating system, referring URLs, and pages visited.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance functionality, analyze Site usage, remember preferences, and for analytics. You can manage cookie preferences through your browser settings.

• Location Data: Approximate location (e.g., city-level) if you enable it or provide a service address in Boise or surrounding areas.

We may also collect information from third parties, such as service review platforms or background check providers if relevant to bookings.

 

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, process, and manage your bookings, appointments, and handyman services.

• To process online payments and send transaction confirmations/receipts.

• To create and maintain your members portal account, allowing you to view booking history, manage appointments, and access account features.

• To communicate with you about services, appointments, updates, promotions, or respond to inquiries.

• To improve our Site, services, and user experience through analytics and personalization.

• To detect, prevent, and address fraud, security issues, or technical problems.

• To comply with legal obligations, resolve disputes, and enforce our agreements.

• For any other purpose with your consent or as permitted by law.

 

3. How We Share Your Information

We do not sell your personal information. We may share it in limited circumstances:

• Service Providers: With trusted third parties who help us operate the Site and provide services, such as booking software platforms, payment processors, hosting providers, email services, and analytics tools. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

• Business Operations: With affiliates or in the event of a merger, acquisition, or sale of assets (with notice where required).

• Legal Requirements: When we believe disclosure is necessary to comply with applicable laws, regulations, court orders, or government requests; to protect our rights, safety, or property; or to respond to legal claims.

• With Your Consent: In other situations where you have explicitly agreed.

For members portal users, your booking and service history is primarily visible to you and our internal team for fulfilling services.

 

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure encryption for payments (via our processors) and secure transmission protocols. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Site at your own risk. If you have a members account, protect your password and notify us immediately of any unauthorized access.

 

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. For example, booking and payment records may be kept for accounting or tax purposes. When no longer needed, we will securely delete or anonymize it.

 

6. Your Rights and Choices

• Access, Update, or Delete: You may review, update, or request deletion of your account information through the members portal or by contacting us. Note that we may need to retain certain information for legal or operational reasons.

• Cookies and Tracking: You can disable cookies via browser settings, though this may affect Site functionality.

• Opt-Out of Communications: You can unsubscribe from marketing emails using the link in the message or by contacting us.

• Idaho Residents: Under Idaho law, if a data breach occurs that compromises your personal information (as defined under Idaho Code § 28-51-104), we will notify you as required.

• Other Rights: Depending on your location and applicable laws, you may have additional rights (e.g., if we are subject to other state or federal privacy rules). Contact us to inquire.

We do not discriminate against users who exercise their privacy rights.

 

7. Children’s Privacy

Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

 

8. Third-Party Links

Our Site may contain links to third-party websites or services (e.g., review sites or external resources). We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated effective date. We encourage you to review it periodically. Continued use of the Site after changes constitutes acceptance of the updated policy.

 

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

TK Handyman Services


Boise, Idaho 83716


Phone: 208-863-9233


Email: tkhandymanservice4u@gmail.com w/ subject “Privacy Info."

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